![]() ![]() Schedules Pre-Op and Post-Op appointments within correct time frames and coordinates/confirms with patient.ĭ. Responsible for utilizing decision based tools to facilitate securing the right appointment with the right medical provider or team.Ĭ. Uses advanced knowledge of Access tools and workflows to serve as an integral part of the care coordination team.ī. Schedules appointments to the correct provider including all appropriate information and coordinates appointments on the same day when available.Ī. Schedules complex joint procedural cases as needed.Ģ. Reschedules surgical cases/procedures as needed and informs necessary parties about changes to schedule. Ensures optimization of providers’ schedule by promptly moving patients up if there are cancellations. Adds case information to additional databases such as Jamitron per departmental guidelines. This involves comparing historical averages with surgeon estimates and taking into account room turnover time and other factors. Places and/or moves case on scheduler grid called the Snapboard to correspond with time/room requirements.į. Orders special grafts and tissues as needed through coordination with vendors and the clinical team.Į. Escalates case orders and laterality issues back to ordering provider for any needed corrections.ĭ. Reconciles laterality issues such as missing laterality and mismatches on laterality between diagnosis and procedure.Ĭ. Review all Epic case data for errors and ommissions.ī. Scrubs case order for accuracy and completeness. ![]() Locates order on the Epic Depot and accurately schedules procedures in the proper Epic system such as OpTime, Cupid, or Radiant.Ī. Provides exceptional customer service through interactions with a wide variety of individuals including patients, family members, providers, and other members of the care team.ġ. Initiates the financial clearance process and advises patients regarding their financial liability including the need for co-payments, referral authorizations, and/or pre-service deposits. Serves as a critical part of the care coordination team, and works directly with patients, providers, and the clinical team to efficiently coordinate, schedule, and communicate surgical cases and procedures. ![]() Responsible for creating and scheduling appointments, patient pre-registration, registration, insurance verification, coordination of benefits, and patient check-in/out. Enables streamlined access to care and is an integral part of the team providing excellence, innovation, and superlative quality in the care of our patients. ![]()
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